Privacy Policy

Last Updated: March 9, 2026

1. Introduction

DA Agency LLC ("we," "our," or "us"), operating as DAOS CRM, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our customer relationship management (CRM) software and related services.

By accessing or using DAOS CRM, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you use our platform.

  • Personal Information: Includes your name, email address, postal address, phone number, and billing information when you register for an account or subscribe to our services.
  • Business Data: Any client data, organizational metrics, leads, or communication records you input into the DAOS CRM platform.
  • Usage Data: Automatically collected information such as your IP address, browser type, operating system, page views, and timestamps resulting from your interaction with our service.
  • Device Information: Data regarding the device you use to access DAOS CRM, including device models, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, operate, and maintain the DAOS CRM platform and business operations.
  • Improve, personalize, and expand our services and your user experience.
  • Process your transactions and manage your account.
  • Communicate with you, including for customer support, updates, promotional materials, and other information relating to the service.
  • Monitor and analyze trends, usage, and activities to detect and prevent fraud or technical issues.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Obligations: We may disclose your information when required by law, to enforce our site policies, or to protect ours or others' rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be one of the transferred assets.

5. Data Security

We implement industry-standard security measures to maintain the safety of your personal and business data. These measures include encryption, secure socket layer (SSL) technology, and restricted access to data systems. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate or incomplete information.
  • Request the deletion of your personal data under certain conditions.
  • Object to or restrict the processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

DAOS CRM is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date on this page or providing direct notice through the platform.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact DA Agency LLC at:

Email: privacy@daoscrm.com
Entity: DA Agency LLC